Delete your account

This is the quickest way, and it takes effect straight away.

• MatchDay Team: on the Home screen tap the gear icon, scroll to Account, and tap Delete account.
• MatchDay Coach: open Settings, then Account, and tap Delete account.

You are asked to confirm, and the screen tells you what will be removed before anything happens. You can also use the same screen on the web at app.matchdaycoach.app.

• Family members: your sign-in, your profile, your contact details on each player you were linked to, and your notification settings and device tokens.
• Coaches: your sign-in and profile, and the teams you own, with their rosters, schedules, lineups and practice plans. Teams that belong to a club stay with the club.

• Answers you gave about who is coming stay on the team's schedule as the child's answer, with nothing left to identify you.
• Messages you wrote stay in the conversation under "Former member". Before you delete your account you can delete your own messages one by one.
• We keep a record that the account was deleted, with the account details and a list of the teams removed, so that we can answer questions about it.

The Privacy Policy explains each of these in full.

• If you own a club that still has teams or other coaches, transfer or delete the club first. The app tells you if this applies.
• Deleting your account does not cancel a subscription bought through the App Store or Google Play. Cancel it there, in your store account.
• If you only want to leave one team, you can do that without deleting your account: open the team and choose Leave team in Your family.

Write to privacy@matchdaycoach.app from the email address on the account, with the words "Delete my account" in the subject. We confirm it is you, delete the account, and reply when it is done.